Support

How can we help?

Email us any time. A real person reads every message, usually within a day.

Email support@pausii.app

Quick answers

Common questions

What do I need to use Pausii?

Your iPhone or iPad, and your child’s iPhone or iPad. Both need iOS 26.6 or later and the Pausii app. On your child’s device, Pausii asks for Screen Time permission once during setup.

How do I pause and resume?

Tap Pause All to pause every child’s apps, or pause one device. Your child gets a heads-up first (“Time to wrap up.”), then a calm “Taking a break” screen with a countdown. Tap Resume any time, or set a time and Pausii resumes on its own.

Can both parents use Pausii?

Yes. Invite a second parent from Pausii on your phone. They accept on their own iPhone, and you both see and control the same family.

My child’s apps didn’t pause. What should I check?
  1. Make sure your child’s device is on and connected to Wi-Fi or cellular.
  2. Open Pausii on your child’s device once, and approve Screen Time if it asks.
  3. Update Pausii on both devices from the App Store.

Still stuck? Email support@pausii.app with both device models and iOS versions, and we’ll sort it out.

Does Pausii read my child’s messages or track their browsing?

No. Pausii is built on Apple’s Screen Time tools. It never reads messages or sees what your child browses. Your family’s settings sync through your own iCloud. See our Privacy Policy.

How do I learn more about how Pausii works?

See How it works for a walk-through of a pause, from the heads-up to the break screen.

Still have a question?

support@pausii.app

Pausii is built in Boston by Omii LLC.

Coming soon to iPhone and iPad

Be one of the first families to tap pause

Join the beta for a calm end to screen time. We’ll share updates as we get closer to launch.